Gift Card FAQs

Buying Gift Cards

What gift card values are available?

Choose from £5, £10, £15, £20, £25, £30, £40, £50, £75 and £100.

Can I choose a gift card design?

Yes. We offer a range of physical gift card designs, with all denominations available across every design.

Can I add a personalised message?

No, personalised messages are not currently available.

How will my gift card arrive?

Each gift card comes with a branded card carrier and is delivered in a plain outer envelope.

Can I order multiple gift cards?

Yes. There is no maximum quantity or total order value.

Delivery

Is delivery free?

Yes. Delivery is free to addresses in England, Scotland and Wales.

How long does delivery take?

Orders placed before 8am Monday to Friday are normally dispatched the same working day. Orders placed after 8am, at weekends or on bank holidays are normally dispatched the next working day.

Delivery usually takes 1–2 working days after dispatch.

For full details, including activation requirements for larger orders, please see our Delivery Information page.

Using Your Gift Card

Where can I spend my gift card?

Physical ALDI gift cards can be used in ALDI stores in England, Scotland and Wales. Gift cards cannot be used for online purchases.

How long is my gift card valid?

ALDI gift cards are valid for five years from the date of activation.

Can I use my gift card more than once?

Yes. You can use part of your balance and keep the remaining amount for future purchases.

Can I pay the difference using another payment method?

Yes. If your shopping costs more than your gift card balance, you can pay the difference using another accepted payment method.

What can I buy with my gift card?

You can use your gift card to purchase products in ALDI stores, excluding other gift cards.

How do I check my balance?

Visit our Check Your Balance page and enter your gift card number and PIN. Alternatively, ask a member of staff to check your balance at an ALDI till.

Help & Support

What if my gift card hasn't arrived?

If your order hasn't arrived within five working days of dispatch, email vouchers@aldi.co.uk with your order number.

What if my gift card is damaged or faulty?

Email vouchers@aldi.co.uk with your order number and details of the issue. We'll investigate and advise on the next steps.

What if my gift card is lost or stolen?

Email vouchers@aldi.co.uk as soon as possible. A replacement may be possible where the remaining balance hasn't been used, subject to verification.